Get on the ‘dumb’ bot wagon with Amazon, Apple, and Geico (VB Live)

---

VB LIVE: AI-based customer service chatbots have often frustrated customers. But don’t dump the bot idea: simpler rules-based chatbots are easy to implement, easy to use, 99-percent effective in solving customer issues, fast. Learn more about why it’s time go all-in on the next generation of chatbots in this VB Live event. Register here…Read More

from VentureBeat http://bit.ly/2AW4aom