Cogito raises $37 million to analyze call center data with AI

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Boston-based call center analytics company Cogito today announced a $37 million funding round led by Goldman Sachs Growth Equity, Salesforce Ventures, and OpenView. Cogito will use the infusion of capital to improve its software’s customization options and make its user guidance “richer” and “more contextually aware,”…Read More

from VentureBeat http://bit.ly/2mFoGjh